Our Rating of Casumo
| Overview: one click to your topic | |
| Games | 4480+ |
| Slots | 4290+ |
| Payout rate | 96.00% |
| Live tables | 140+ |
| Minimum deposit | £10 |
| Withdrawal time | 1-5 days |
| Payments | Apple Pay, Instant Bank Transfer, Mastercard, PayPal, PaysafeCard, Skrill, Trustly, Visa, |
| Customer support | Live chat 24/7, email |
| Gambling licence | UKGC licence 61549 |
| Casumo Casino | |
| 50% up to £100 | |
| Visit Casumo | Play Here |
| Website | casumo.com |
| Overall rating | |
| Full T&Cs apply. 18+. New customers only. Opt-in required. 50% Deposit Bonus up to £100 on first deposit. Min deposit £20. 10x wagering on bonus amount. Max £5 per bet. Bonus valid for 7 days. Game, play and payment method restrictions apply. Please gamble responsibly. GambleAware.org 18+ | |
The Verdict, Before the Detail
Casumo finishes 12th of the 15 UK casinos we rank, and the place is earned on breadth: 4480+ games from more than a hundred studios, 140+ live tables, and eight ways to pay in.
The money side is good in one direction and ordinary in the other. Wallets pay out inside a day from a £1 minimum, which is the lowest floor on our table; a card takes one to five days, and withdrawals of £10 or less carry a fee.
The welcome offer is a 50% deposit match with 10x wagering. It is priced fairly, but it is a bonus-funds offer rather than cash, and that is the gap between Casumo and the casinos above it.
Licence 61549, held by Recro Limited. Checked on the Gambling Commission’s public register the week this review was written.
- 4290+ slots from over a hundred studios, the widest lobby in our table after Coral
- Withdrawals to PayPal, Apple Pay or Skrill inside a day, from a £1 minimum
- 140+ live tables from Evolution, Pragmatic Play and Playtech, from a penny a hand
- Live chat 24/7 with instant replies, and a licence that has been current since 2012
- Deposit, loss and login-time limits in the account, with self-exclusion from six months
- The welcome offer is bonus funds with 10x wagering, not cash; live games count only 5% towards it
- Card and bank withdrawals are quoted at one to five days, the slow end of our table
- Withdrawals of £10 or less are charged a fee, which makes the £1 minimum nominal
- A 96.00% payout rate is the middle of our table, not the top of it
- Trustpilot sits at 2.3 out of 5, the kind of public score that needs reading before you deposit
How We Scored Casumo
Five things decide the score. None of them is how the site looks.
- Bonus ValueThe welcome offer read in full: wagering, the cap, game weighting and the time limit.4.3
/5 - Game RangeHow many games, from how many studios, and what the published RTPs are.4.6
/5 - Payments & PayoutsThe methods in both directions, the minimums, and how long a withdrawal takes.4.4
/5 - Safety & LicenceChecked on the UKGC public register, not on the badge in the footer.4.4
/5 - SupportHow to reach a person, how quickly they answer, and what the help centre covers.4.2
/5
The Licence, on the Register
A pass or fail, and Casumo passes: the licence is current on the Gambling Commission’s own register, not merely claimed in the footer.
The brand has been licensed for the UK market since 2012; the account is held by a Malta company. The company, the licence number and the small print are set out further down.
What the Games Return
96.00% across the site is the middle of the 15 casinos we rank: eight operators publish exactly that figure.
The published figures game by game are better than the average: 99.60% on High Streak Blackjack, 99.00% on Book of 99, and 98.25% across the baccarat tables. The jackpot range sits below the average, as it does everywhere.
What It Costs to Play
The £5 ceiling on a slot spin (£2 if you are 18 to 24) is the UK legal maximum and the same at every casino we rank.
The software tables stop at £1,000 a hand; the live floor runs from a penny to £10,000, which covers almost everybody without being the high-roller range Midnite or 247Bet publish.
Getting Money Out
Inside a day to PayPal, Apple Pay or Skrill; one to five days to a card, Trustly or a bank transfer.
The wallets match the quickest casinos we rank; the cards do not, and the fee on withdrawals of £10 or less is the only charge of its kind in our table. What each method costs and how long it takes is below.
The Phone Experience
One app on each store, the iPhone one rated 4.50 and the Android one 4.10, both about 80 MB. The two apps side by side are further down.
The Games
4480+ games in total, of which 4290+ are slots. Read how the rest breaks down before you assume a big number means a big choice.
| Category | How many | Average RTP | Worth knowing |
|---|---|---|---|
| Slots | 4290+ | 96.00% | Highest is Book of 99, at 99.00% |
| Jackpot games | 100+ | 96.80% | Below the site average, as every progressive is; check the panel before you pick one |
| Roulette | 25+ | 97.30% | Roulette First Person is the best of them |
| Blackjack | 15+ | 99.60% | 99.60% on High Streak Blackjack |
| Baccarat | 5+ | 98.25% | Banker, Player and Tie; our guide has what each one costs |
| All table games | 50+ | 96.90% | Includes 5+ casino poker variants |
| Live tables | 140+ | – | 55+ blackjack, 45+ roulette, 15+ game shows |
The Jackpot Exception
The 100+ jackpot games return 96.80% on average against 96.00% for the site, and any one title can sit well below that.
That is not unique to Casumo: every progressive works this way, because the pot is funded out of the base game. We point it out because the jackpot games get the loudest promotion and the least attention paid to their RTP, here and everywhere else.
Stakes, from the Smallest to the Largest
Casumo publishes its table limits. These are the ones that matter.
| Slots | £0.01 – £5 |
|---|---|
| Roulette | £0.10 – £1,000 |
| Blackjack | £0.50 – £1,000 |
| Baccarat | £0.10 – £500 |
| Live tables | £0.01 – £10,000 |
Slots are capped at £5 a spin (£2 if you are 18 to 24) at every UK-licensed casino since 2025, so this is not a Casumo decision.
The tables are not capped the same way. A penny at the bottom of the live floor is as low as any casino we rank goes, and £10,000 at the top is the standard Evolution ceiling rather than a special high-limit room.
The Welcome Offer
Casumo’s casino offer is a 50% deposit match up to £100. Deposit at least £20 after opting in, and half of it comes back as bonus funds, up to £100 on a £200 deposit.
Read the small print before you opt in. The bonus carries 10x Bonus wagering, which is the UK maximum and the same multiple most offers in our table carry. On the full £100 that is £1,000 of play before the bonus can be withdrawn.
Slots count 100% towards it and live games 5%, so this is a slots offer in practice. The maximum stake while the bonus is active is £5.00, and the funds expire 7 days after they are credited.
Priced at the site’s 96.00% average, £1,000 of wagering costs about £40 in expected losses to free £100 of bonus. That is a fair offer, not a generous one, and it is the main thing separating Casumo from the casinos whose spins pay out as cash.
Casumo also runs a sportsbook with its own sign-up offer. It is a sports promotion, not a casino one, and the two are opted into separately.
Paying in and Getting Paid
Eight ways in and seven ways out: everything except Paysafecard pays back the way it came. The wallets are the quick route; the cards, Trustly and the bank transfer are the slow one.
| Method | Paying in | Getting paid | Minimum | Most per deposit |
|---|---|---|---|---|
| Visa debit | Instant | 1-5 days | £10 | Not Listed |
| Mastercard debit | Instant | 1-5 days | £10 | Not Listed |
| PayPal | Instant | Up to 1 day | £10 | Not Listed |
| Apple Pay | Instant | Up to 1 day | £10 | Not Listed |
| Skrill | Instant | Up to 1 day | £10 | Not Listed |
| Trustly | Instant | 1-5 days | £10 | Not Listed |
| Instant bank transfer | Instant | 1-5 days | £10 | Not Listed |
| Paysafecard | Instant | Deposit only | £10 | Not Listed |
Money goes back the way it came in, from a £1 minimum with no stated ceiling; the last column is the most you can put in per deposit, not the most you can take out.
The minimum comes with a catch: withdrawals of £10 or less are charged a fee, so the practical floor is £10 and the £1 figure is nominal. Above £10 nothing is charged on any method.
One thing to know: under a 2019 rule Casumo verifies your name, address and date of birth before you can gamble, which it quotes at 24 to 48 hours, and extra checks at withdrawal are only allowed for things it could not have asked for earlier.
Credit cards cannot be used for gambling anywhere in Britain. That has been the rule since April 2020, and it is not a Casumo policy. The Visa and Mastercard options above are debit only.
Who Makes the Games
More than a hundred studios supply the slots, which is the largest supplier list on our table, and four supply the live floor. The names matter more than the count: they are what decides whether the games you already like are here.
- Pragmatic Play: Gates of Olympus, Sweet Bonanza and the Big Bass family
- Play’n GO: Book of Dead and Reactoonz
- Big Time Gaming and Relax Gaming: the Megaways titles and Money Train
- Hacksaw Gaming and Nolimit City: the higher-volatility end of the lobby
- Blueprint Gaming, Eyecon, Barcrest: Fishin’ Frenzy, Fluffy Favourites and the pub-slot classics
- NetEnt, Red Tiger, Thunderkick, Quickspin, Yggdrasil, Light & Wonder, Games Global: the rest of the headline names
- Evolution: the bulk of the 140+ live tables, with Pragmatic Play Live, Playtech and CreedRoomz alongside
On a Phone
Casumo has run on phones since before most of our table existed, and it shows: the lobby, the cashier and the account tools all work in a browser without the app.
There is one app on each store. The iPhone app is rated 4.50, the Android one 4.10, and both are about 80 MB.
Neither has the kind of complaint pattern that would make us send you to the browser instead, and the sportsbook sits behind the same sign-in as the casino.
The mobile site is the fallback on either phone: the same account and the same games in a browser, with nothing to install. The table below has what each version costs you in space and what it needs to run.
| iPhone and iPad | Android | |
|---|---|---|
| Store rating | 4.50 | 4.10 |
| Size | 80.9 MB | 80.2 MB |
| Needs | iOS 15.0 or later | Android 7.0 and up |
The gap between the two is small enough to ignore. Both apps carry the sportsbook as well as the casino, and the Android one runs on older phones than most: Android 7 at the oldest, against iOS 15 on the iPhone.
Getting Started
Five steps, in the order that saves the most time. None of them takes five minutes.
Check the licence yourself
Search 61549 on the Gambling Commission’s public register. The account belongs to Recro Limited, and the casino line should read Active. Thirty seconds, and it is the one check no review can do on your behalf.
Register, opt in, and verify the same day
The welcome offer needs an opt-in before the first deposit, and Casumo has to check who you are before you can gamble, so upload the documents while you are signing up.
Photograph a passport or driving licence, and a bank statement or utility bill dated inside the last three months. Casumo quotes 24 to 48 hours for the check; left until later, the same check delays your first withdrawal.
Set the deposit limit before the first deposit
Account settings, then the limit you want: daily, weekly or monthly deposit limits, loss limits, and a login block for the hours you choose.
A lower limit takes effect the moment you set it; a higher one cannot, because every UK licensee has to wait and ask you again before more money can go in. Self-exclusion runs from six months, in the same place.
Price the welcome offer before you opt in
Deposit £20 to £200, get half of it back as bonus funds with 10x wagering, slots only in practice.
On the full £100 that is £1,000 of play at a 96.00% average return, around £40 in expected losses to free the bonus. Fair, not generous; skip it if you came for the live tables, which count 5%.
Pick the wallet, not the card, for the way out
PayPal, Apple Pay and Skrill withdrawals are quoted inside a day; a card, Trustly or a bank transfer at one to five.
Money goes back the way it came in, so if speed on the way out matters to you, pay in with the wallet in the first place, and withdraw more than £10 at a time to avoid the fee.
Safety, Support and the Small Print
The company
- Licence holder
- Recro Limited
- Brand founded
- 2012, in Malta
- Registered office
- Unicorn Centre, Triq Il-Uqija, SWIEQI, SWQ 2335, Malta
Licence and safety
- Gambling licence
- UKGC 61549
- Current holder since
- 2023-12-21
- Encryption
- TLS 1.3, 128 bit keys, SHA256
- Certificate issued by
- Google Trust Services LLC
Getting help
- Live chat
- 24/7, replies Instant
- hey@casumo.com, within 1 Day
- Help centre
- Yes
- Phone
- Not published
Staying in control
- Deposit limits
- Daily, Weekly, Monthly
- Loss limits
- On certain periods
- Login block
- Chosen hours on chosen days
- Self-exclusion
- Minimum from 6 Months
If something goes wrong
- First, the casino
- Live chat or hey@casumo.com. Under the rules every UK licensee works to, it has eight weeks to settle a complaint.
- Then, an adjudicator
- I.B.A.S. decides disputes Casumo cannot settle. It is independent of the casino and free to the player, and its ruling binds the casino for awards up to £10,000, not you.
- Independently checked by
- eCOGRA
- Shutting yourself out
- GamCare, GAMSTOP. GAMSTOP blocks every UK-licensed site at once, not just this one
Public opinion is the weak spot. Casumo scores 2.3 out of 5 on Trustpilot, and most of what is written there is about verification and withdrawal holds rather than the games.
A brand this old collects more complaints than a new one by having had more customers, and the register entry and the tools in the account weigh more with us than the review score.
It is still worth reading before you deposit, because the pattern it describes, a withdrawal held pending documents, is the one you can avoid by verifying on day one.
If Casumo Is Not the One
Or start from the top: our full ranking of 15 UK casinos puts every one of them side by side on the same five checks used above.
In Short
Casumo is a wide, well-run casino with the largest supplier list on our table, 140+ live tables, wallet withdrawals inside a day and a licence that has been current for over a decade.
What keeps it in the middle of our ranking is specific: a deposit-match offer with 10x wagering rather than cash spins, card withdrawals of up to five days, a fee on payouts of £10 or less, and a public reputation that needs reading.
If you pay by wallet and skip the offer, most of that disappears.