Our Rating of BetMGM
| Overview: one click to your topic | |
| Games | 2800+ |
| Slots | 2450+ |
| Payout rate | 97.89% |
| Live tables | 240+ |
| Minimum deposit | £10 |
| Withdrawal time | 1 - 3 days |
| Payments | Apple Pay, Google Pay, Mastercard, PayPal, Visa, Bank Transfer, |
| Customer support | Live chat 24/7, email |
| Gambling licence | UKGC licence 39198 |
| BetMGM Casino | |
| Get 200 Free Spins when You Play £10 | |
| Visit BetMGM | Play Here |
| Website | betmgm.co.uk |
| Overall rating | |
| Full T&Cs apply. New cust only. Opt-in required. Time to deposit/wager 7 days. Deposit £10 & wager 1x on casino games (wagering contributions vary) for 200 Free Spins worth 10p each on Big Bass Splash. 3 day reward expiry. 18+. T&Cs apply. Please gamble responsibly. GambleAware.org 18+ | |
The Verdict, Before the Detail
BetMGM finishes 9th of the 15 UK casinos we rank. It leads our table on the figure we weight most: a published payout rate of 97.89%, ahead of Grosvenor and Unibet and well ahead of the 96% most casinos publish.
The welcome offer is one of the best value on our table: 200 spins for a £10 deposit, and what they win is paid as cash.
The weak points are smaller. 2450+ slots is fewer than most rivals carry, card and Apple Pay withdrawals take one to four days, and there is no phone line.
Licence 39198, held by LeoVegas Gaming PLC, the same licence LeoVegas trades under. Checked on the Gambling Commission’s public register the week this review was written.
- A 97.89% payout rate, the highest published by any casino on our table
- 200 free spins for a £10 deposit, with no wagering on the winnings
- 240+ live tables, including 60+ blackjack and 50+ game shows, from 10p to £15,000
- Apps rated 4.60 on the App Store and 4.40 on Google Play
- Trustpilot at 3.7 out of 5, the best public score on our table
- 2450+ slots, a smaller lobby than most casinos we rank
- Card withdrawals take one to three days, Apple Pay and Google Pay up to four, a bank transfer up to five
- A £10 minimum deposit and withdrawal on every method
- No phone line, and no Skrill, Neteller or Paysafecard
- The iPhone app is a 210 MB download and needs iOS 16.4 or later
How We Scored BetMGM
Five things decide the score. None of them is how the site looks.
- Bonus ValueThe welcome offer read in full: wagering, the cap, game weighting and the time limit.4.3
/5 - Game RangeHow many games, from how many studios, and what the published RTPs are.4.2
/5 - Payments & PayoutsThe methods in both directions, the minimums, and how long a withdrawal takes.4.4
/5 - Safety & LicenceChecked on the UKGC public register, not on the badge in the footer.5.0
/5 - SupportHow to reach a person, how quickly they answer, and what the help centre covers.4.4
/5
The Licence, on the Register
A pass or fail, and BetMGM passes: the licence is current on the Gambling Commission’s own register, not merely claimed in the footer.
BetMGM UK is run by LeoVegas Gaming PLC, the Malta company behind LeoVegas, under the same licence number. The company, the licence number and the small print are set out further down.
What the Games Return
97.89% across the site is the highest figure published by any of the 15 casinos we rank. Grosvenor and Unibet come next at around 97%; most of our table publishes 96%.
The game-by-game figures are strong too: 99.50% across the blackjack, 98.94% across the baccarat and 99.00% on Book of 99. The slots average 95.50%, which is where the jackpots pull the figure down.
What It Costs to Play
The £5 ceiling on a slot spin (£2 if you are 18 to 24) is the UK legal maximum and the same at every casino we rank.
The tables reach further than most: software roulette and blackjack run from a penny to £10,000, and the live floor from 10p to £15,000, with Exclusive Private Blackjack for the stakes at the top.
Getting Money Out
Up to 24 hours to PayPal; one to three days to a Visa or Mastercard debit card; one to four days to Apple Pay or Google Pay; one to five days by bank transfer.
That is the middle of our table: quick by PayPal, ordinary by everything else. Nothing is charged, and there is no cap on a single withdrawal. What each method costs and how long it takes is below.
The Phone Experience
One app on each store, rated 4.60 on the iPhone and 4.40 on Android, among the best on our table. The two apps side by side are further down.
The Games
2800+ games in total, of which 2450+ are slots. Fewer than most of our table, but read how the rest breaks down before you count that against it.
| Category | How many | Average RTP | Worth knowing |
|---|---|---|---|
| Slots | 2450+ | 95.50% | Highest is Book of 99, at 99.00% |
| Jackpot games | 160+ | 95.00% | The headline progressive is Immortal Romance Mega Moolah, at 93.40% |
| Roulette | 19+ | 97.30% | European wheels return 97.30% |
| Blackjack | 15+ | 99.50% | Check the rules panel: payouts vary by variant |
| Baccarat | 6+ | 98.94% | Banker, Player and Tie; our guide has what each one costs |
| All table games | 50+ | 97.00% | Includes 8+ casino poker variants |
| Live tables | 240+ | – | 60+ blackjack, 50+ roulette, 50+ game shows |
The Jackpot Exception
The 160+ jackpot games return 95.00% on average against 97.89% for the site. The biggest pot BetMGM lists is £13,758,969, on a game that returns 93.40%.
That is not unique to BetMGM: every progressive works this way, because the pot is funded out of the base game. We point it out because the jackpot games get the loudest promotion and the least attention paid to their RTP.
Stakes, from the Smallest to the Largest
BetMGM publishes its table limits. These are the ones that matter.
| Slots | £0.01 – £5 |
|---|---|
| Roulette | £0.01 – £10,000 |
| Blackjack | £0.01 – £10,000 |
| Live tables | £0.10 – £15,000 |
Slots are capped at £5 a spin (£2 if you are 18 to 24) at every UK-licensed casino since 2025, so this is not a BetMGM decision.
The tables are not capped the same way. A penny at the bottom of the software tables is as low as any casino we rank goes; the cheapest live seat BetMGM points to is Mega Fire Blaze Age of the Gods Roulette, and £15,000 at the top is above the usual Evolution ceiling.
The Welcome Offer
BetMGM’s casino offer is 200 Free Spins on Big Bass Splash. Opt in when you register, deposit at least £10 within seven days, and play that deposit through once on casino games.
Read the small print before you opt in. The spins are Wager-Free: what they win is paid as cash. The only play-through is your own £10 deposit, once, which you would have staked anyway.
Slots, instant games and Slingo count towards it; live games, roulette and blackjack count 0%, and a list of high-RTP slots is excluded. The spins are worth £0.10 each and expire 3 days after they land.
Two hundred spins at 10p is £20 of play for a £10 deposit, with nothing to wager afterwards. That is the most generous wager-free offer on our table, and BetMGM is on our list of no-wagering free spins for it.
BetMGM also runs a sportsbook with its own sign-up offer. It is a sports promotion, not a casino one, and the two are opted into separately.
Paying in and Getting Paid
Six ways in and six ways out, every one of them back the way it came and none of them charged. PayPal is the quick route out; the cards, the phone wallets and the bank transfer are the slower ones.
| Method | Paying in | Getting paid | Minimum | Most per deposit |
|---|---|---|---|---|
| Visa debit | Instant | 1 – 3 Days | £10 | £3,000 |
| Mastercard debit | Instant | 1 – 3 Days | £10 | £3,000 |
| PayPal | Instant | Up to 24 Hours | £10 | £10,000 |
| Apple Pay | Instant | 1 – 4 Days | £10 | Not Listed |
| Google Pay | Instant | 1 – 4 Days | £10 | Not Listed |
| Bank transfer | Instant | 1 – 5 Days | £10 | £10,000 |
Money goes back the way it came in, from a £10 minimum, with no cap on a single withdrawal. The last column is the most you can put in per deposit, not the most you can take out.
What is missing is the second-tier wallets: there is no Skrill, Neteller or Paysafecard, and every method starts at £10 where several rivals start at £5.
One thing to know: under a 2019 rule BetMGM verifies your name, address and date of birth before you can gamble, which it quotes at 24 to 48 hours. Extra checks at withdrawal are only allowed for things it could not have asked for earlier.
Credit cards cannot be used for gambling anywhere in Britain. That has been the rule since April 2020, and it is not a BetMGM policy. Any Visa or Mastercard option above is debit only.
Who Makes the Games
More than sixty studios supply the slots, and six supply the live floor. The lobby is smaller than the supplier list suggests, because BetMGM carries a selection from each rather than everything.
- Pragmatic Play: Big Bass Splash for the welcome spins, Gates of Olympus and Sweet Bonanza
- NetEnt, Red Tiger and Games Global: Starburst, Gonzo’s Quest and the Mega Moolah jackpots
- Play’n GO and Push Gaming: Book of Dead, Reactoonz and Jammin’ Jars
- Big Time Gaming, Relax Gaming and ELK Studios: the Megaways titles and Money Train
- Hacksaw Gaming and Nolimit City: the higher-volatility end of the lobby
- Blueprint Gaming, Eyecon, Barcrest and Playtech: Fishin’ Frenzy, Rainbow Riches and the Age of the Gods jackpots
- Evolution: the bulk of the 240+ live tables, with Pragmatic Play Live, Playtech, Stakelogic, Ezugi and On Air alongside
On a Phone
BetMGM is built on the LeoVegas platform, and it shows on a phone: the lobby, the live tables and the cashier all work cleanly, in the app or in a browser.
There is one app on each store. The iPhone app is rated 4.60, the Android one 4.40, and both carry the casino and the sportsbook behind one sign-in.
The iPhone app is a large download, over 200 MB, and needs iOS 16.4 or later, which rules out some older phones.
The mobile site is the fallback on either phone: the same account and the same games in a browser, with nothing to install.
| iPhone and iPad | Android | |
|---|---|---|
| Store rating | 4.60 | 4.40 |
| Size | 210.2 MB | Not Listed |
| Needs | iOS 16.4 or later | Android 8.0 and up |
The ratings are close enough that the choice is your phone, not the app. If storage is tight on an iPhone, the browser does everything the app does.
Getting Started
Five steps, in the order that saves the most time. None of them takes five minutes.
Check the Licence Yourself
Search 39198 on the Gambling Commission’s public register. The account belongs to LeoVegas Gaming PLC, and the casino line should read Active. Thirty seconds, and it is the one check no review can do on your behalf.
Register, Opt In, and Verify the Same Day
The welcome spins need an opt-in at registration, and BetMGM has to check who you are before you can gamble, so upload the documents while you are signing up.
Photograph a passport or driving licence, and a bank statement or utility bill dated inside the last three months. BetMGM quotes 24 to 48 hours; left until later, the same check delays your first withdrawal.
Set Your Limits Before the First Deposit
Account settings, then the limit you want: daily, weekly or monthly loss and stake limits, a session limit, and reality checks every 15, 30, 60 or 90 minutes.
A lower limit takes effect the moment you set it; a higher one cannot, because every UK licensee has to wait before more can be spent. Time-outs run from 24 hours to six weeks, self-exclusion from six months.
Claim the Spins on Slots
Deposit £10 and play it through once on slots. Live games, roulette and blackjack do not count, and a list of high-RTP slots is excluded.
The 200 spins on Big Bass Splash follow; use them inside three days. What they win is cash and can be withdrawn straight away.
Pick PayPal for the Way Out
PayPal withdrawals are quoted at up to 24 hours; a debit card at one to three days; Apple Pay and Google Pay at up to four.
Money goes back the way it came in, so if speed on the way out matters to you, pay in with PayPal in the first place.
Safety, Support and the Small Print
The Company
- Licence holder
- LeoVegas Gaming PLC
- Brand founded
- 2011
- Registered office
- Level 7, Plaza Commercial Center, Bisazza Street, Sliema, SLM 1640, Malta
Licence and Safety
- Gambling licence
- UKGC 39198
- Current holder since
- 2014-11-01
- Encryption
- TLS 1.3, 128 bit keys, SHA256
- Certificate issued by
- DigiCert
Getting Help
- Live chat
- 24/7, replies Instant
- support@betmgm.co.uk, replies within 24 hours
- Help centre
- FAQ
- Phone
- Not published
Staying in Control
- Loss limits
- Daily, weekly, or monthly
- Time-out
- From 24 hours up to 6 weeks
- Reality checks
- 15, 30, 60, or 90 minutes
- Self-exclusion
- From 6 months up to a maximum of 5 years
If Something Goes Wrong
- First, the casino
- Live chat or support@betmgm.co.uk. Under the rules every UK licensee works to, it has eight weeks to settle a complaint.
- Then, an adjudicator
- An independent adjudicator (ADR provider) decides disputes BetMGM cannot settle. It is independent of the casino and free to the player.
- Independently checked by
- RNG Certified
- Shutting yourself out
- GamCare, GAMSTOP. GAMSTOP blocks every UK-licensed site at once, not just this one
Public opinion is the strong point. BetMGM scores 3.7 out of 5 on Trustpilot, the best of any casino we rank, where most sit below 3.
Support itself is ordinary: live chat around the clock and an email answered within a day, but no phone number to ring.
If BetMGM Is Not the One
Or start from the top: our full ranking of 15 UK casinos puts every one of them side by side on the same five checks used above.
In Short
BetMGM publishes the highest payout rate on our table, 97.89%, pays its 200 welcome spins out as cash, runs 240+ live tables and has the best public reputation of any casino we rank.
What keeps it out of our top five is specific: a smaller slot lobby, card and phone-wallet withdrawals of up to four days, a £10 minimum on everything, and no phone support.
If the long-run return matters most to you, there is no better figure on our table.
Questions and Answers
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BetMGM's welcome offer, withdrawal times, payout rate and licence holder are taken from its own terms and banking page, and its UKGC licence is confirmed against the public register. Store ratings are read on the App Store and Google Play; nothing on this page is taken from the operator's marketing.